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5

Every thing w as great goodservice

5

Beers Automotive helped me when I was in a jam. My brakes got noisy on a weekend just before I needed to make a 330 mile (one way) trip for a funeral. I knew that it would be hard to find a mechanic who could work this job into an already busy schedule. After calling other auto repair businesses nearer to my home and being told it couldn't happen for one, two, or three weeks, I tried Beers Automotive expecting the same reply. Jeff listened and said that, yes, he did have other customers he was committed to serving on schedule but that he thought he could help me. We had three days to work with so he told me to bring in the car so that they could evaluate the situation and order any needed parts. I delivered the car to Beers Automotive on an early Monday afternoon, got a call with an estimate in a matter of hours, and had my repaired car back in my possession on Wednesday. It was actually ready by end of business on Tuesday but I wasn't able to pick it up that day. My trip went well. The brakes were perfect and I drove in unfamiliar territory with confidence that my car was in good condition and my brakes were new and ready to go. Even though I do not live in Shelby, I will return to Beers Automotive for service in the future. I very much appreciate their willingness to help me in a rushed and stressful situation AND I feel very confident that their work is excellent and my car is safe. I very much appreciate their expertise and professionalism as well as their compassion in a time of need.

5

I was delighted with my first two visits to Beer's Repair. The people were very friendly and professional, and the facility was quite clean. A mechanic even took my car for a test drive before repair work commenced -- this was the first time in my life this ever happened!! I needed quite a bit of work on my vehicle, which was quickly done. They even did a thorough 125-point inspection to ascertain if there were any other problems. All repairs were performed to my total satisfaction, and the cost was very reasonable for the quality of work. I'm so glad I found Beer's, and highly recommend the shop to anyone who wants an excellent experience.

5

satisfied well.....good communications at a personal level

5

I can not speak highly enough of the guys here at Beer's Repair. I had driven up to Shelby from Dayton, OH and heard a clunk under my van as I got into town. They got me in at 0800 the following morning as I was to return to Dayton that afternoon and discovered a broken strut. They removed and replaced both front struts and had my van ready to go before noon. When I went to pick it up, they even brought out the old pieces and explained it all so I could tell my husband about it once I got home. I will recommend this place of business to anyone who needs work done on their vehicle. Thank you very much Beer's!

5

I do not know if all five stars clicked. I want to be sure you all know I rate you 5 Stars. You are a great company and have friendly employees that care about their customers. They are also quite knowledgeable about their jobs and care about doing a great job on your car.

5

Right off the bat, I have to say that their customer service is top notch. Jeff contacted me within a couple hours of me submitting an appointment request online, allowed me to explain what my needs were, and suggested to do a full diagnostic on my car so we all knew what the issues were since I am not anywhere near educated on cars and maintenance of them. He explained to me after my car was looked at what the issues were, provided me with a list of those issues with the estimated costs, and respected my decision to not decide in the moment on what to have done after the oil was changed and the car was inspected. I will most certainly continue to use their services as needed! Thank you for allowing me to feel welcomed as I continue to settle into the Shelby community and find new providers for my needs!

5

Excellent work and customer service. Highly recommend.

5

I have been taking my car to Beer’s Automotive for three years, and I couldn’t be happier! Kyle, the service manager, is so thoughtful and very informative. He goes above and beyond to make sure my questions are answered, and that I feel comfortable with the work being done. Thank you, Beers Automotive, for truly making me feel like a valued customer and for taking great care of my car! Would 100% recommend!

5

They took very good care of my car repairs and were very friendly and answering my question And I would recommend my family and friends to take there vehicle to your shop thank u Tamela Vermillion😊

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